Event Details
LEAN Begins with Understanding Customer Satisfaction Expectations
| Date: | May 15, 2012, 7:30am – 9:00am |
| Organizer: | Andrea Ballard/Tina Vanderwahl |
| Location: | Lacey Community Center |
| Price: | $10.00 SHRM members $15.00 non SHRM members |
| Event Type: | Chapter Meeting |
| iCal link | Add to Calendar |
Speaker: Peggy Berry-Nugent, BC&C, Inc.
Lean Begins with Understanding Customer Satisfaction Expectations
1. Understand the Importance of Customer Focus
2. Learn the Meaning of Customer-In
3. The Relationship between being Customer Focus and Lean
4. How Human Resources can apply the Principles of Lean to helping their customer/s make sure they have the Right Person in the Right Position
APPROVED for 1.0 Strategic Credits
To register: send an email to shrmolympiaprograms@yahoo.com and enter in the subject line, "Please register me for the May 15th program" and we will see you there!
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