Event Details

Deidra Nguyen advises employers of all types and sizes regarding various employment and personnel issues and claims, including non-competition and non-solicitation agreements, wage and overtime, discrimination and harassment, and disability and accommodation. She helps clients stay current and compliant with an ever-changing legal landscape by training supervisors and employees and drafting and revising employee handbooks, policies, and employment agreements. As part of her employment litigation work, Deidra has represented clients in matters under investigation by the United States Department of Labor, the Equal Employment Opportunity Commission, the Washington State Human Rights Commission, the Washington Department of Labor and Industries, and various other state and federal employment agencies. Deidra is a graduate of the 2011 Tacoma-Pierce County Chamber Leadership Program. Before going into private practice, she clerked for the Honorable Robert J. Bryan and the Honorable Benjamin H. Settle of the United States District Court, Western District of Washington at Tacoma.

Effective internal investigations require more than analytical expertise. Objectively reviewing, characterizing and documenting factual allegations is critical. This interactive session will examine key phases of an effective investigation, with an emphasis on practical skills. Using realistic scenarios, workshop participants will receive hands-on experience in the following techniques:

• The right and wrong way to conduct complaint intake
• How to determine and articulate allegations objectively
• Investigation planning strategies that keep the fact finder on the right track
• Interview techniques that cut through the noise and get to the facts
• Proper methods for documenting interviews—from note taking to witness summaries
• Objectively documenting findings

1.5 General HRCI Credit - APPROVED!

1.5 SHRM Credit - APPROVED!

To register, click HERE.